why am I getting an error message when I enter my credit card information?

there are several reasons for problems with credit card transactions:

• your card may have expired or reached its limit. please check with your credit card provider if you are having issues using your card.
• there may be a transaction error either on our end or your bank’s. in this case, please try entering in your information again at a later time.

if you continue to have problems, you can contact someone to help by calling us at 1-800-069-192